447 S Prince St
Lancaster, PA 17603
(717) 509-8855
1-800-239-2208
 


 

Debt Resolution

By negotiating with your creditors, we can work out favorable settlements that allow you to pay between 20% and 80% of the amount owed while maintaining the relationships that are so critical to the success of your business.



Debt Collection

Revenue Corporation of America also offers a full service collection agency. Let our professional debt collectors increase your cash flow and manage your receivables.
  

Partnership

Our goal is to build lasting relationships that fulfill each of our clients individual requirements.

This means we are committed to:

  • Initiating, broadening and deepening professional relationships
  • Taking ownership of challenges to reach win-win results
  • Pursuing diverse opinions to make the best decision
  • Creating an enjoyable work environment where diverse teams work to deliver superior service

Professionalism

Our goal is to demonstrate competency and trustworthiness to our customers at all times.

This means we are committed to:

  • Speaking ethically while acting with integrity in every customer contact
  • Respecting and guarding the confidentiality and privacy of customer information in all communication channels
  • Performing each and every one of our specific job functions to the best of our ability and being the finest possible ambassadors of RCA

Passion

Our goal is to ensure that customer needs come first with timely delivery of service and to add additional value beyond the original request.

This means we are committed to:

  • Demonstrating enthusiasm for change and the opportunities that it will bring
  • Viewing change as a way to learn and grow
  • Reflecting on the past, and how the best of the past can impact our future
  • Using data to challenge individual and organizational thinking and actions
  • Anticipating and exceeding customer needs for every service contact

Preciseness

Our goal is, quite simply, no errors.

This means we are committed to:

  • Knowing the reasoning behind decisions
  • Verifying the accuracy of numbers and words
  • Understanding the risks and possible consequences, and defining contingency plans prior to making a decision

Proficiency

Our goal is to deliver passionate service from the inside out.

This means we are committed to:

  • Improving through continuous learning and by taking a proactive approach to the professional development of our associates
  • Each associate knowing their job function, how it connects to the RCA business strategy, and how it adds value to our customers
  • Holding ourselves accountable for delivering on our commitments